Privacy Policy
Last Updated: June 2025
SG Big Data Research and Consulting ("we", "our", or "us") is committed to protecting your privacy and the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in line with the Kenya Data Protection Act (KDPA), GDPR, and other applicable data protection regulations.
1. What Information We Collect
- Contact information (name, email, phone number)
- Company or organization details (if applicable)
- Usage data (via cookies, analytics, and session tracking)
- Any personal data voluntarily provided through forms, emails, or WhatsApp
2. How We Use Your Information
- To respond to inquiries or service requests
- To deliver our consulting and analytics services
- To improve user experience and website performance
- To send updates, newsletters, and insights (if subscribed)
- To comply with legal and regulatory obligations
3. Legal Basis for Processing
We process your data based on your consent, our contractual obligations, legal compliance requirements, or our legitimate business interests.
4. Cookies & Tracking
We use cookies to personalize content, analyze traffic, and improve our services. You can manage cookie preferences in your browser settings.
5. Data Sharing & Third Parties
We do not sell your personal data. We may share it with trusted service providers (e.g., email or CRM platforms) under strict data protection agreements.
6. Your Rights
Under the Kenya Data Protection Act and GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
- Object to processing or request restriction
- Lodge a complaint with a data protection authority
7. Data Retention
We only retain your data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
8. Security Measures
We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse.
9. International Data Transfers
If data is transferred outside Kenya, we ensure it is done lawfully and with adequate safeguards, in compliance with data protection laws.
10. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised date.
11. Contact Us
If you have questions about this policy or how we use your data, contact us at:
Email: info@sgbigdata.com
Phone: +254 793 859234
